MASA News / The MASA Assist 2024 year in review

The MASA Assist 2024 year in review

Thank you for being a MASA Assist member and relying on us to help keep you safe this year! As we look ahead to 2025, let's take a moment to reflect on how MASA and emergency medical service providers this year helped ensure millions of Caribbean people received access to critical coverage and care.

Published on Dec 20, 2024

Article by MASA Assist


As we celebrated 50 years of service, including 25 years in the Caribbean, we reached new milestones in our mission to provide trusted care and support to those who need it most. Here’s a snapshot of this year’s highlights: 


🚀 Helping more members like you 

Over 100K new members, bringing us to a total of 2M+ members strong! More people than ever are benefiting from our emergency transportation services, coverage, and care


⭐ Best-in-class service & satisfaction 

4.8-star Google rating – Our members’ positive feedback reflects our ongoing commitment to delivering exceptional service and support 


🏆 Most read articles of 2024 

Our members turned to us for guidance on topics that matter most to their health and financial well-being. Here are the most-read articles: 

  1. Smart ways to lower your emergency medical bills
  2. Understanding the costs MASA Assist covers
  3. How to elevate your storm safety strategies
  4. Why timely emergency care is important
  5. A guide to understanding your coverage and filing claims

Peace of mind from MASA

As we reflect on this landmark year, we’re proud of how far we’ve come and excited for the future ahead! Here’s to continuing to provide exceptional care, coverage, and support to millions more in the years to come. 

We look forward to continuing to provide you with the compassionate service and coverage you and your family have come to rely on. While we hope that your next year will be emergency free, you can have peace of mind knowing we’ll always be there, ready to provide help and support to you and your family. 


Source: MASA internal data, 1/1/24-10/31/24.

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