MASA News / How to manage your MASA Assist payments

How to manage your MASA Assist payments

When emergencies strike, the last thing you want to worry about is how you’ll pay for the ride to the hospital. That’s why you’ve chosen MASA Assist to protect you from out-of-pocket emergency transport costs. We’ve made it easy to pay your monthly premiums with multiple convenient payment methods.

Published on Oct 17, 2025

Article by MASA Assist

To ensure your coverage stays active and uninterrupted, it’s important to manage your monthly premium payments reliably and on time.


Here’s how you can manage your MASA Assist payments:

  • Pay online

Paying online is fast, secure, and available 24/7. Simply log in to the member portal and choose your preferred payment method (credit/debit card or bank account).

  • Bank transfer or direct deposit

You can set up a bank transfer or direct deposit for automatic monthly payments.

To get started, you’ll need:

  1. Your bank’s routing number
  2. Your checking or savings account number

Contact our member services team or visit the member portal to enroll.

  • Pay by phone

Prefer a more personal touch? Contact your local team’s office to make a payment over the phone using your debit or credit card.

  • In-person payments

Some members prefer to pay in person, and that’s okay too. Just visit your local team’s office and bring:

  1. Your member ID
  2. Your debit card, credit card, direct debit from your bank account, or cheque
  • MASA Global app

If you’re always on the go, our mobile app makes managing your payments simple and quick. Download our app from the App Store or Google Play, to log in and make a secure payment.

Our guarantees provide long-term security and remove the fine print that often limits other types of protection.

Are you a MASA Assist member in the Bahamas?

You have two additional local payment options. Members located in Nassau, Freeport, and Eleuthera, Bahamas, may also pay directly at their local post office or via Suncash.

Are you a MASA Assist member in Dominica and St. Lucia?

You have an additional local payment option. Members in Dominica and St. Lucia may also pay directly at their local SurePay payment center.

Stay covered, stay confident

Consistent, on-time payments help ensure your MASA Assist membership benefits remain active, so you’re protected when you need it most.

If you have any questions about your billing options or need assistance, don’t hesitate to contact us at (800) 643-9023 or reach out to your local team’s office.

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